Terms & Conditions

1. Company and acceptance

Bifro Connect is operated by Bifro Tech Inc., an active Ontario business corporation incorporated on June 8, 2026. Our Business Number is 773892377 and our Registry ID is 18000166.

By creating an account, purchasing a plan, or using Bifro Connect, you agree to these terms and our Privacy Policy. If you use the service for an organization, you confirm that you can bind that organization to these terms.

2. What Bifro Connect does

Bifro Connect is software that integrates with Meta APIs. It lets Canadian agencies, freelancers, and marketing teams send a controlled approval link so a client can review and approve selected access to eligible Meta business assets, such as ad accounts, Pages, Pixels, and connected Instagram professional accounts.

Bifro Connect helps with the access handoff. It does not replace Meta Business Suite, Ads Manager, or other tools used to create ads or publish content. Bifro Tech Inc. is independent from Meta Platforms, Inc. and does not claim Meta Business Partner status, endorsement, or certification.

3. Eligibility and account responsibilities

The service is offered only to businesses, agencies, and independent professionals operating in Canada. You must be at least the age of majority in your province or territory and have authority to manage each business portfolio or asset involved.

You are responsible for:

• providing accurate account, business, billing, and contact information;
• protecting your Meta and Bifro sessions and promptly reporting suspected misuse;
• obtaining the client's informed permission before sending an access request;
• requesting only the access reasonably needed for the work; and
• complying with applicable laws, Meta terms, advertising rules, and client agreements.

4. Plans, fees, and renewal

Current plan features, limits, billing periods, and prices are shown on the pricing and checkout pages. Unless stated otherwise, prices are in Canadian dollars and applicable taxes are added at checkout.

Recurring plans renew automatically until cancelled. Stripe processes payments and stores payment-card details; Bifro Tech Inc. does not store complete card numbers. You may cancel renewal through your account settings. Cancellation normally takes effect at the end of the paid billing period unless the account is deleted sooner.

Fees already charged are non-refundable except where required by law or expressly stated during purchase. The Founding Lifetime offer is limited to the first 100 completed, non-refunded purchases. It provides a permanent base allowance of 20 active clients and access to the core Bifro Connect handoff service for as long as Bifro Connect operates that service. Future premium modules, custom services, third-party fees, and Bespoke arrangements are not included unless expressly stated.

A recurring plan purchased by a Founding Lifetime holder adds its stated connection allowance to the permanent 20-client base. If that recurring plan ends, the account returns to its remaining lifetime allowance. A refund, reversed payment, or lost payment dispute may revoke the lifetime entitlement.

Failed payments

If a recurring payment fails, Bifro normally provides a seven-day grace period. Existing connections remain active during that period, but new approval links may be paused. If payment is not fixed, the account may be suspended and its limit may return to the free or lifetime entitlement. Connections above that entitlement may be disconnected according to the priority rules shown in the dashboard.

5. Connection limits and revocation

Your dashboard shows the connection allowance for your plan. Unless the product states otherwise, both pending approval links and active client connections use available slots. Revoked or properly archived connections do not use a slot.

If a subscription expires, is downgraded, or remains unpaid after the grace period, Bifro may reduce the account to its remaining free or lifetime allowance. Connections marked as prioritized are preserved first up to the available limit. Other connections are normally preserved by activation date, oldest first, and excess connections may be revoked.

Revocation depends on Meta APIs and can occasionally require action in Meta Business Settings. The dashboard will identify a connection that needs manual attention.

6. Acceptable use

You must not:

• use Bifro Connect for unlawful, deceptive, abusive, or unauthorized activity;
• request access to a business or asset without permission;
• circumvent plan limits, security controls, billing, or Meta review controls;
• probe, scrape, reverse engineer, disrupt, or introduce harmful code into the service; or
• use the service in a way that violates Meta terms or another person's rights.

7. Meta and other third-party services

The service depends on third parties including Meta, Stripe, Supabase, Render, and email delivery providers. Their own terms and privacy practices apply to their services. Changes, outages, restrictions, reviews, or enforcement actions by a third party may affect Bifro Connect.

You authorize Bifro Connect to make the Meta API requests needed to perform the actions you select. Bifro does not request Instagram inbox or direct-message access for the current connection flow. Access to an Instagram professional account is intended to support work through Meta Business Suite or another authorized agency tool.

8. Privacy and security

Our Privacy Policy explains what information we collect, why we use it, where it is processed, and how long it is retained. Our Security and Data Handling page describes current safeguards without claiming certifications we do not hold.

When you provide client information or request access to client assets, you confirm that you have given the client appropriate notice and have authority to provide that information to Bifro Connect.

9. Suspension, termination, and deletion

We may suspend or terminate access where reasonably necessary to protect the service, comply with law or third-party requirements, address non-payment, or respond to a material breach of these terms. Where practical, we will provide notice and an opportunity to correct the issue.

You may request account deletion through the authenticated account controls. Normal account deletion has a seven-day recovery period. During that period the account is locked and cannot create new links, but existing client connections remain in place. Restoring the account cancels the deletion request.

After the recovery period, Bifro will attempt to revoke managed Meta access, erase tokens and personal account data, and close the account. A valid deletion request sent directly by Meta is handled immediately and cannot be recovered. Some minimized records may be retained where required for tax, fraud prevention, security, or legal obligations. See Data & Account Deletion.

10. Warranties and liability

Bifro Connect is provided on an "as available" basis. To the extent permitted by law, Bifro Tech Inc. does not promise uninterrupted operation, compatibility with every Meta account, or approval by Meta.

To the maximum extent permitted by applicable law, Bifro Tech Inc. is not liable for indirect, special, incidental, consequential, or punitive damages, including lost profit, lost campaigns, or loss caused by a third-party platform decision. Our aggregate liability relating to the service will not exceed the amount you paid Bifro Tech Inc. during the 12 months before the event giving rise to the claim.

Indemnity

You agree to indemnify Bifro Tech Inc. against third-party claims arising from your unlawful use of the service, an access request made without authority, or your violation of these terms, except to the extent caused by Bifro Tech Inc.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada applicable there. Subject to any rights you cannot waive, disputes will be brought in the courts located in Ontario.

Changes

We may update these terms as the service, law, or third-party requirements change. We will post the revised date and provide reasonable notice of material changes. Continued use after the effective date means you accept the revised terms.